Cookie Policy

 

Welcome to the Nere Cookie Policy.

Our websites use cookies to collect information. This includes information about browsing and purchasing behaviour by people who access our websites. This includes information about pages viewed, products purchased and the customer journey around our websites.

We and our partners use cookies and similar technologies, such as tags and pixels, to collect information. This information may include information about browsing and purchasing behaviours to personalise and improve your customer experience as you use our websites, and to provide you with relevant online advertising.

What are cookies?

Cookies are small data files which are stores on your computer or mobile device as your browse our websites. Cookies are designed to “remember:” when your computer or device accesses our website.

Cookies are critical for the effective operation of our websites and to help you shop with us online.

Cookies and your consent

 

In most cases cookies cannot be deployed without consent. When you first enter our websites, you will be shown a pop-up cookie notification banner. The banner informs the user that our site uses cookies and similar technologies. When you click ‘close’ on the banner, we deem you to have consented to non-essential cookies unless you have disabled them using your browser settings.

 

What do we use cookies for?

 

There are a number of types of cookies we use on our website which help to provide important features and functionality on our websites, and to improve your experience. Cookies can also be used to help us detect fraudulent activity or to prevent security breaches, so we may record information about your device within the cookie. The reasons we use cookies are as follows:

Essential cookies - We use essential cookies to deliver and maintain on-line services, including providing basic website functionality, remembering your basket content, facilitating transactions and payments, fraud prevention, and maintaining and securing our websites. Additionally, at an aggregated level, we use cookies to measure activity and engagement of visitors to our sites, and to provide data and statistics on how our website and services are used.
Essential cookies used for these purposes are deployed automatically for all users as soon as they enter our websites. If you wish to use our site you cannot opt out of these cookies as they are an essential and integral feature

Non-essential cookies

With your consent, we’ll also use cookies to improve the quality of our services and develop new ones and to enable special website features such as widgets or embedded media files. These website features are not essential to the operation of the website but are intended to enhance user experience. They also allow us to develop and test new website features.

 

Show personalised content based on your interests, preferences, or location

These types of cookies allow us to improve the way our websites and mobile apps work so that we can personalise your experience and show you content which is most relevant to you.

For example, a product or service may only be available in a particular location and may be more relevant to you depending on where you are, or we might show you certain products or services that we believe are most relevant to you based on your previous browsing or purchasing behaviour.

 

Show personalised or generic adverts either on Nere or third-party websites

We also use cookies to help us deliver online advertising that we believe is most relevant to you on our websites and third-party websites, including on social media such as Facebook, Instagram or Google.

 

These types of cookies may collect information about your online attributes or behaviour, such as your device identifier and/or IP address, the website you arrived from and information about your browsing and purchase history or the content of your shopping basket.

To help us to deliver online advertising that is relevant to you, we may also combine data we collect through cookies in the browser of your desktop computer or other devices with other data that we have collected, for example your purchases online and in store.

 

Deliver and measure the effectiveness of adverts

Some cookies can tell us if you have seen a specific advert, and when you saw it. This information allows us to measure the effectiveness of our online advertising campaigns and control the number of times you are shown an advert.

We also use cookies to measure the effectiveness of our marketing communications, for example by telling us if you have opened a marketing email that we have sent.

 

WHAT IF YOU DON’T WANT NON-ESSENTIAL COOKIES TO BE USED?

You can continue to use our website and complete transactions without consenting to cookies, but if you do this some website functionality may be impaired.

Note - if you have already consented to cookies on our website, you can change your preferences by clearing cookies from your browser and re-entering our site. This will cause the pop-up banner to re-display and you can choose to use the site without consenting to cookies.

 

HOW TO DISABLE COOKIES VIA YOUR BROWSER SETTINGS?

You can also disable cookies by changing your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below: -

For Microsoft Internet Explorer:
1. Choose the menu “tools” then “Internet Options”
2. Click on the “privacy” tab
3. Select the setting the appropriate setting

For Google Chrome:
1. Choose Settings> Advanced
2. Under "Privacy and security," click “Content settings”.
3. Click “Cookies”

For Safari:
1. Choose Preferences > Privacy
2. Click on “Remove all Website Data”

For Mozilla Firefox:
1. Choose the menu “tools” then “Options”
2. Click on the icon “privacy”
3. Find the menu “cookie” and select the relevant options

For Opera 6.0 and further:
1. Choose the menu Files”> “Preferences”
2. Privacy

 

WHAT HAPPENS IF I DISABLE COOKIES?

This depends on which cookies you disable, but in general the website may not operate properly if cookies are switched off. If you only disable third party cookies, you will not be prevented from making purchases on our sites. If you disable all cookies, you will be unable to complete a purchase on our sites

 

 

COOKIES WE USE:

 

Below is a list of first party cookies we use, and what we use them for:

 

Name	Why we use it	Duration
bugsnag-anonymous-id	This cookie is used to detect errors on the website - this information is sent to the website's support staff in order to optimize the visitor's experience on the website.	Persistent
_shopify_d	The cookie is necessary for the secure checkout and payment function on the website. This function is provided by shopify.com.	Session
wpm-domain-test	Necessary for the website security.	Session
test_cookie	Used to check if the user's browser supports cookies.	1 day
rc::c	This cookie is used to distinguish between humans and bots.	Session
rc::a	This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.	Persistent
CookieConsent	Stores the user's cookie consent state for the current domain	1 year
_secure_session_id	Necessary for the shopping cart functionality on the website.	1 day
cart_sig	The cookie is necessary for the secure checkout and payment function on the website. This function is provided by shopify.com.	14 days
secure_customer_sig	This cookie is used to store customer credentials securely when processing a purchase on the website - the cookie is essential in making a secure online transaction.	1 year
cart_currency	The cookie is necessary for the secure checkout and payment function on the website. This function is provided by shopify.com.	14 days
_cmp_a	Determines whether the user has accepted the cookie consent box.	1 day
_tracking_consent	Stores the user's cookie consent state for the current domain	1 year
wpm-domain-test	Necessary for the website security.	Session
cookietest	This cookie is used to determine if the visitor has accepted the cookie consent box.	Session
shopify_pay_redirect	The cookie is necessary for the secure checkout and payment function on the website. This function is provided by shopify.com.	1 day
_shopify_d	The cookie is necessary for the secure checkout and payment function on the website. This function is provided by shopify.com.	Session
_pay_session	The cookie is necessary for the secure checkout and payment function on the website. This function is provided by shopify.com.	Session
_pay_session	This cookie is used in conjunction with the payment window - The cookie is necessary for making secure transactions on the website.	Session
wpm-domain-test	Necessary for the website security.	Session
localization	Holds the users timezone.	1 year

 

3RD PARTY COOKIES

Not all cookies on neretravel.co.uk are related to us. If you visit a web page that contains embedded content, for example from YouTube or Vimeo, you may be sent cookies from these websites. We don’t control the setting of these cookies, so check with these third-party websites for more information.